Are you on the hunt to find a ratings and reviews platform that fits all of your business needs? This process can be stressful and confusing, especially for a growing business. There are many reviews platforms to choose from and most advertise as being “simple” or “easy to use,” but that isn’t always the case. With so many choices to evaluate, you’ll have difficulty choosing what platform is best for you. Thinking through the questions below will help you narrow down your options and choose the ratings and reviews platform that best meets your needs.
Is the platform mobile ready?
70% of consumers use their smartphones while shopping in retail stores. 70% is a massive group of potential customers who are comparing prices and looking for reviews of your products to help them make a purchase decision. Ensuring your reviews are mobile–ready is essential when picking a potential platform. Your ratings and reviews should display seamlessly across all devices. Look for administration tools that are also mobile–friendly, so your team can approve those five-star reviews on the go.
Can you customize the platform?
Having the ability to implement styling to match your brand will exponentially encourage customers to review your products. Reviews should look like a natural part of your website’s content. Make sure that you’ll have full control over things like color, placement, look and feel, etc.
Will this platform save me time?
Platform features like one-click review approval, profanity filtering, and automated post-purchase emails can minimize the time your team spends managing reviews. This means more time for strategic work and engaging with customers to build trust and loyalty.
The value of a great reviews platform is undeniable for eCommerce businesses. By thinking through the above questions, you will put you and your business on the right track to a successful future.
Built by a team of retail industry professionals, Revere is a powerful, simple-to- implement, and affordable ratings and reviews system. Request a demo today to leverage the power of user-generated content to guide purchasing decisions and increase engagement, sales, and trust in your brand.
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